Rent Refund Request Form

If you’re preparing to move out of your StudentFM accommodation and are due a refund, please complete the form below to ensure prompt processing of your payment. This form is used to collect the essential information needed by our Finance Department to verify your tenancy and issue your refund securely.

Please fill out all fields accurately. Once you have submitted the completed form, your request will be forwarded to our Finance Department for review and processing. We aim to process all refund requests within 10 working days of receipt. You will receive an email confirmation once your refund has been issued.

What You’ll Need:

  • Your full name and contact details

  • The building name and room number where you stayed

  • Your official move-out date

  • UK or international bank account details for the refund

We can only process refunds using the bank details you provide, so please double-check everything before submitting. Incomplete or incorrect information may result in delays.

Please note: You remain liable for rent payments up to the end date of your tenancy agreement. Submitting this form does not automatically cancel any outstanding charges or obligations.

If you have not received your refund after 10 working days, or if you have any questions about your eligibility or the status of your request, please contact our Finance Team directly on 01422 825 026. You can also reach us via email if you require further support.

At StudentFM, we are committed to making your move-out process as smooth and stress-free as possible. Thank you for choosing to stay with us during your studies. We hope your time here has been positive and we wish you success in your next chapter.

Available now

Exclusive Offers

Please see our terms and conditions for full details of our offers and promotions.

Refer a Friend Cashback
Offer

Refer a Friend – £50 Each

Refer a friend to StudentFM and you’ll both receive £50 cashback once the new booking is confirmed, the tenancy agreement is signed, and the tenancy has started.

  • No cap on the number of referrals.
  • Referral must be declared at the time of booking.
  • Tenancy must meet minimum length requirements.
£1,000 Tech Bundle Prize Draw
Offer

£1,000 Tech Bundle Prize Draw

All new bookings and rebookings for the 26/27 academic year are automatically entered into a prize draw to win a £1,000 tech bundle.

  • Includes iPad, AirPods Pro and more.
  • One prize across all StudentFM schemes.
  • Winner drawn on 1st December 2026.
Up to 4 Weeks Rent Free
Offer

Up to 4 Weeks Rent Free

Selected new tenants may be eligible for up to four weeks rent free, depending on tenancy length, property, and availability.

  • Available on selected buildings only.
  • Rent-free period applied at the end of the tenancy.
  • Minimum tenancy length applies.