Have a question about your booking, property, or tenancy? We're here to help.
Monday to Friday
9:00am – 5:30pm
Excluding bank holidays.
For out-of-hours emergencies, see your welcome pack.
Already living with us? Your on-site team handles repairs, amenities, check-in and wellbeing.
Unsure who to contact? Reach our main office and we'll connect you.
Journalist, influencer, or business looking to collaborate?
marketing@studentfm.co.ukFill in the form and our team will get back to you within one working day. For anything urgent, give us a call and we'll help straight away.
Your feedback helps us grow. If something hasn't gone quite right, please give us the chance to fix it.
View our complaints procedurePlease see our terms and conditions for full details of our offers and promotions.
Current residents who rebook at the same property for the 2027/28 academic year can be rewarded with cashback or rent credit, depending on their building.
New students booking directly with StudentFM for the 2027/28 academic year can be rewarded with cashback or rent credit at selected properties.
Rebooking your room for 2027/28 is simple, with no deposit required and an extended cooling-off period giving you extra peace of mind.
