Find answers to common questions about booking, rent, payments, viewings and living with StudentFM.
Your rent is all-inclusive, meaning utility bills are covered in the weekly price. This typically includes electricity, water, heating and WiFi, helping you manage your budget with no unexpected costs throughout the academic year.
Rent is usually paid in instalments across the academic year rather than monthly. Payment schedules will be confirmed during the booking process and detailed in your tenancy agreement.
Yes. We encourage students to arrange a viewing before booking whenever possible. Virtual tours may also be available for selected properties if you are unable to visit in person.
Once your booking is confirmed, you’ll receive further information about your tenancy agreement, payment schedule and move-in arrangements. Our team will guide you through each step of the process.
Cancellation policies vary depending on the property and stage of the booking process. Full details will be provided before you sign your tenancy agreement and can also be found in our cancellation policy.
Move-in dates vary by property and tenancy type. Your move-in information will be confirmed before the start of your tenancy, along with details about key collection and check-in procedures.
Our student accommodation is carefully selected to provide convenient access to local universities, transport links and city-centre amenities. Individual property pages include location information and travel details.
Absolutely. We welcome students from around the world and many of our properties are home to vibrant international student communities.
Yes. If you would like to live with friends, let us know during the booking process and we will do our best to accommodate your request, subject to availability.
WiFi is included in the rent at most of our properties. Internet speeds may vary between locations, but all accommodation is designed to support studying, streaming and everyday online use.